About Incentive Supply Depot
Supplying the tools for workplace excellence since 1987
Our Story
Incentive Supply Depot was founded in 1987 with a simple mission: to provide organizations with the supplies they need to recognize and reward their employees. What began as a small catalog operation in a converted warehouse has grown into the nation's premier supplier of corporate recognition materials.
Our founder, Harold Kier Eagan III (no relation), recognized that employee motivation was becoming increasingly complex. Traditional rewards like cash bonuses and extra vacation days were proving insufficient. Employees craved something more tangible—physical tokens of appreciation that they could hold, display, and treasure.
Today, we serve over 10,000 organizations across all industries, from small startups to Fortune 500 corporations. Our product line has expanded from simple desk accessories to comprehensive celebration packages, but our commitment to quality and service remains unchanged.
Our Core Values
Excellence in Every Detail
From the weight of our crystal awards to the weave of our finger traps, we obsess over quality. Every product is inspected before shipping to ensure it meets our exacting standards.
Understanding the Workplace
We don't just sell products—we understand the psychology of recognition. Our team includes former HR professionals who know what motivates employees at every level.
Reliability You Can Count On
When you're planning a Waffle Party for next Friday, you need supplies that arrive on time. Our 98.7% on-time delivery rate speaks for itself.
Partnership, Not Just Sales
We view every customer relationship as a long-term partnership. Our account managers work with you to build recognition programs that evolve with your organization.
37+
Years in Business
10,000+
Organizations Served
2.5M+
Finger Traps Delivered
98.7%
On-Time Delivery
Leadership Team
Margaret Cobel
Chief Executive Officer
Margaret joined ISD in 2003 and has led the company's expansion into comprehensive celebration packages. She believes deeply in the power of recognition.
Seth Milchick
Chief Operations Officer
Seth oversees our warehouse operations and logistics network. His enthusiasm for operational excellence is matched only by his commitment to customer satisfaction.
Doug Graner
VP of Product Development
Doug leads our product team in identifying new recognition solutions. He personally tests every product before it enters our catalog.
Ready to Partner With Us?
Let us help you build a recognition program that your employees will remember. Contact our team today to discuss your organization's needs.
Contact Us