Privacy Policy
Last updated: January 1, 2024
Introduction
Incentive Supply Depot ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Create a corporate account
- Place an order
- Contact us with inquiries
- Subscribe to our catalog or newsletter
- Participate in surveys or promotions
This information may include: company name, contact name, email address, phone number, billing address, shipping address, and payment information.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on pages
- Referring website
- Click patterns and navigation paths
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Manage your corporate account
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional materials (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that help us operate our business (shipping carriers, payment processors, email services)
- Business Partners: With your consent, for joint marketing initiatives
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences
- Maintain your shopping cart
- Analyze website traffic and usage
- Deliver relevant advertising
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account information is retained for the duration of your business relationship with us plus seven years for tax and legal purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Object to certain processing activities
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are intended for business use and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Incentive Supply DepotPrivacy Officer
1987 Recognition Way, Suite 100
Kier, PE 19847
privacy@incentivesupplydepot.com
1-800-555-REWARD